Frequently Asked Questions
Once you have informed us of a faulty item within 2 days of receiving it, you have 7 days to return the item to us in its original packaging. Please ensure the item is unworn and in perfect condition.
Yes, next-day delivery is available to the UK mainland (excluding the Highlands) for £9.00 if you place your order before 1:00 PM GMT from Monday to Thursday.
Yes, many of our items can be customized to suit your preferences! Whether it’s adjusting the length, fit, or design, we can help tailor your item to perfection. Just reach out to our customer service team with your request.
Our products are designed to fit standard sizes, but as with all clothing, it’s best to refer to our size chart before purchasing. If you’re unsure, our team is happy to assist you in choosing the right size.
We prioritize high-quality fabrics in all our pieces, including cotton, silk, and chiffon. Each product listing will specify the material used so you can make an informed choice.
All of our clothing is crafted by skilled in-house tailors, ensuring top-notch quality and attention to detail. Many pieces are also hand-embroidered, giving them a unique, one-of-a-kind feel.
Each item comes with specific care instructions, but most of our pieces are recommended for hand washing or dry cleaning to maintain their quality. Please refer to the label on your garment for detailed care instructions.
Absolutely! We are committed to ethical manufacturing, with all our clothes made by our own team of tailors who work in fair conditions. We aim to use sustainable practices wherever possible.